Why 80% is the Sweet Spot for Small Business Software

The Perfect Fit Fallacy

Code Works
3 min readMay 25, 2024
Photo by KOBU Agency on Unsplash

In the ever-evolving world of software solutions, small business owners often chase a mythical unicorn: the all-encompassing platform that solves every online need. The reality? That unicorn doesn’t exist. Here’s why aiming for a perfect software fit might be hindering your growth, and how the 80/20 rule can be your secret weapon.

The 80/20 Rule in Action: Focus on Core Functionality

The 80/20 rule, applied to software, suggests that 80% of your online needs can be addressed by a well-chosen suite of tools. The remaining 20% might require creative solutions, integrations with other tools, or even a touch of manual effort.

Why Chasing 100% Backfires

The myth of the perfect fit can be a major roadblock. Striving for a perfect software fit can really slow you down and negatively affect your business. Constantly searching for a software solution that does everything delays implementation and hinders growth. While custom builds might seem attractive, they come with hefty upfront costs and ongoing maintenance fees. This can strain your budget.

Embracing the 80% Solution: The Agile Advantage

Focusing on the 80% solution offers a more practical approach:

  • Be More Agile: Adapt to changing needs by integrating complementary tools or creating simple workarounds.
  • Invest Strategically: Allocate resources towards software solutions that directly impact your core business functions.
  • Focus on User Experience: Streamline your online presence with software that’s easy to use for both you and your customers.

Finding Your 80% Solution: A Practical Guide

Here are some tips to find software that’s a good fit for your small business:

  • Identify Core Needs: What are the essential functionalities you absolutely require? Focus on features with the biggest impact on profit, either directly or by freeing you up for sales-related tasks.
  • Research and Compare: Explore popular options within your budget and focus on features that align with your core needs. Reach out to Code Works and we’re happy to help you find the best options out there and make your selection.
  • Embrace Integrations: Many platforms integrate with third-party tools, allowing you to fill the remaining 20% gap with targeted functionalities. Consider a curated tech stack, like using Squarespace for website development, Trello or Asana for project management, and QuickBooks for accounting.
  • Prioritize User-Friendliness: Choose software that’s intuitive and requires minimal training for your team.
  • Prioritize Established Platforms: Widely used platforms are more likely to fit your needs and offer support resources.

The Takeaway: Embrace the 80% and Free Your Business to Thrive

The allure of a single solution is undeniable, but most small businesses thrive with a strategic selection of different technologies that work well together. By focusing on the 80/20 rule, you can move beyond the search for a non-existent perfect fit. Instead, you can build a flexible and efficient software ecosystem that empowers your business to adapt, thrive, and achieve its full potential. Remember, the best software solution is the one that helps you get things done simply and effectively, not the one that claims to do it all.

Don’t go it alone! Code Works offers comprehensive software consulting, selection, implementation, and ongoing support to help your business thrive.

Code Works is a digital product studio. We love partnering with businesses to develop impactful technology solutions. We take a holistic approach to technology that takes end-users, business processes, and financial impact into consideration. As a technology partner, we will help you make decisions as a domain expert and new digital product owner that lead to the development of an exciting solution with a real impact on your users and your business. Drop us a line at info@sbcodeworks.com.

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Code Works

Code Works is a digital product studio with an established software development team that works on building technology products and services.